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Important News Regarding Your Wealth Account at Johnson Financial Group

Sent on February 01, 2023

As part of Johnson Financial Group’s ongoing commitment to exceptional customer service, we regularly evaluate our relationships with third-party vendors and service providers. Firms like ours work with custodians to ensure the safekeeping of client assets, along with administrative services such as processing transactions. Because of the significance of custodial relationships, we believe working with the best custodians is paramount.

SEI has provided custodial services to many of our client accounts, including yours, for a number of years. While SEI has served our clients well, we are pleased to announce a new strategic relationship with BNY Mellon | Pershing whom we believe will allow us to best serve you and your financial needs going forward.

The move to BNY Mellon | Pershing will require transitioning your account assets this year. We will provide more details and specific timing of the transition of your account(s) in future communications.

What This Means To You

After a thorough and rigorous vetting process, we are confident that BNY Mellon | Pershing offers the strength and stability we demand in a partner to bring you expanded capabilities while continuing to safely and securely hold your account(s). Below are a few key benefits you can expect from this transition:
  • An improved digital experience empowering you to make informed financial decisions with real-time account information and analytics 
  • We will have additional capabilities to support complex planning needs with expanded investment options 
  • You will receive award-winning, easy to understand statements and transaction reports
We will communicate more details around the transition, key benefits and any actions you need to complete over the coming weeks and months. Click here if you would like to learn more about BNY Mellon | Pershing.

Please note: your relationship with Johnson Financial Group will not change due to this transition. You will continue to work with our team that you know and trust.

What You Need To Do

Starting this week, members of our Wealth Operations team will begin reaching out regarding new custody account agreements and paperwork we will need you to sign as part of the transition of assets. You may be contacted by a member of the team any time over the next several months.

Our team is working closely with BNY Mellon | Pershing to ensure a smooth transition with as minimal disruption as possible. Thank you for your continued trust and business. We value our relationship with you and appreciate the opportunity to continue to offer you the highest level of service.

Please reach out to your Wealth Advisor or one of us if you have any questions or concerns.